My paypal login has a mobile I no longer own

mrg9999
Contributor
Contributor

When I login to paypal it offers to send me a text two one of two numbers to authenticate me. The problem is that one of these numbers I no longer own.

 

The two mobiles I do own are correct in my profile. I've spoken to Paypal support on severtal occasions  and told it would be escalated, but after months it has not been resolved.

 

How do I get this resolved?

 

Screen showing incorrect 483 number

wrong login number.jpg

Profile shows correct numbers

correct info.jpg

 

How can I get this resolved?

 

I've posted this here in desperation, even though it reveals information I'd rather not share.

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