I've forgotten my password, security questions!! What can I do!!!
Mariahlesley
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Posted on
May-08-2016
05:05 PM
Ive forgot my password and security questions and i have also changed numbers and don't have access to it anymore. I can't create a new account because my bank is set up on my account. Help!!!
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PayPal_Sophie
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May-19-2016
06:39 AM
Hi Mariahlesley,
Thanks for posting on the Community Forum and sorry to hear about this.
The quickest way to resolve any password issue would be by contacting us by phone directly, as we would need to verify your details before making a change on your account. You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.
Thanks for your understanding
Sophie
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