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I've forgotten my password, security questions!! What can I do!!!

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Mariahlesley
New Community Member
Posted on
Ive forgot my password and security questions and i have also changed numbers and don't have access to it anymore. I can't create a new account because my bank is set up on my account. Help!!!
1 REPLY 1

I've forgotten my password, security questions!! What can I do!!!

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PayPal_Sophie
Moderator

Hi Mariahlesley,

 

Thanks for posting on the Community Forum and sorry to hear about this.

 

The quickest way to resolve any password issue would be by contacting us by phone directly, as we would need to verify your details before making a change on your account. You can find our contact details by clicking the 'Contact' option at the bottom of any page when logged in.

 

Thanks for your understanding

Sophie

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