How to access to my account if I don't have the registered mobile number anymore?

[nagyevi]

Hi there,

I would like to access to my account and the system asked me to confirm it via mobile number.

The problem is that I don't have the registered number anymore.

What can I do?

Many thanks,

Eva

[PayPal_Rachael]

Hi nagyevi,

Welcome to the community forum and thanks for posting.

If you are unable to access your account due to this security check I recommend giving us a call. On the phone we can assist you in accessing your account as well as updating that information so you will be able to pass the check in future. You will find our phone number by clicking 'help and contact' at the bottom of the PayPal page. Since you cannot log in choose 'continue as a guest' .

I hope this helps.

Rachael