Forgot all security questions

CianForde
New Community Member

 

Hey community,

 

I made an account around 7/8 years ago and today I accidentally told someone to send me money to that email (it's very similar to my new one) but the problem is that I cant log in, I have changed m,y phone number since and I cant remember my security questions (I was 12/13 at the time) Any help would be appreciated, I'm **bleep** right now 

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1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi CianForde,

 

Welcome to the community forum and thanks for posting.

 

Since you don't know your security questions and don't have your old phone number I recommend giving us a call so we can help you to access that old account. You can find our phone number by clicking 'help and contact' at the bottom of any PayPal page. On the phone we can manually do some security checks with you and help you to access the account.

I hope this helps.

Rachael

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