Email from Paypal about payment for goods

julwha
New Community Member

I have just received an email alleging to be from paypal telling me that I have purchased goods for £120 which I had not, below there was a link to click to cancel the goods.  I've gone onto my paypal account to find no such transaction.  Has anyone else received this kind of email and could paypal please confirm that they are not sending out emails of this nature.

 

Thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@julwha

 

This is a community forum so 'we' are not Paypal but read the below  >>

 

If its a spoof, DO NOT USE ANY LINK.


Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.


Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.


If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.


More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




Advice is voluntary.
Kudos / Solution appreciated.
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