Access denied error issue

Mickandrorty
Contributor
Contributor
Hello! So yesterday, i created a paypal account. Had no issue's creating the account, but directly after creating the account and adding all the additional details i got a message saying: "access denied you don't have permission to access (insert paypal link) on this server. Referance #18.8f4f655f.1505158009.1bd0c61" Anyone know how to solve this issue? All help is much appreciated!
Login to Me Too
2 REPLIES 2

PayPal_Siobhan2
Moderator
Moderator

Hi Mickandrorty,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

This error message usually refers to an issue with your internet provider. Please unplug your router box and leave it unplugged for a few minutes. When you plug the box back in, you will be issued a new IP address by your provider which should allow you to access the account.

 

- Siobhan

Login to Me Too

Deathcore666
Contributor
Contributor

You can change your IP address too, alternatively; look ut up if you don't know how to do so. 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.