Poor Phone Service

albert777
New Community Member

Today I used the call back feature, and waited close to three hours for a Paypal representative to call me. He finally called, put me on hold as he checked something, and then I heard a "click." I was accidently disconnected, and no one called me back. I then called back and was told by the automated system that I would have to wait an hour and 1/2 to receive a call. No one ever called. Basically, I wasted a lot of time today, and nothing was accomplished.  I finally called Paypal back, connected immediately, was put on hold, but no one ever came to the phone.

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1 REPLY 1

Linc1957
Frequent Contributor
Frequent Contributor

@albert777  Wow .... just WOW ... that is really bad support.

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