Payment Held

rchrisman2003
New Community Member

Hello,

 

I sold an item on eBay.  The buyer opened a case stating it hadn't arrived yet.  The next day they received the item and closed the case.  The payment for this transaction is still on hold as if the case is still open which it is not.  How do I get this payment from not being held anymore?  Thanks.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@rchrisman2003

 

Contact Ebay and ask them to release it.


Advice is voluntary.
Kudos / Solution appreciated.
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