Shipping dimensions on paypal vs. Canada Post

lara4228
New Community Member

Hey there,

 

This has happened to me a few times now and I'm a little peturbed with it.  The dimensions I enter on my paypal account for expedited shipping to US keep looping back to me as 'invalid dimensions', yet Canada Post's website will allow it.

 

Dimensions are: 77cm x 5.5cm x 5.5cm, weight is 294grams.

 

Any help would be greatly appreciated 🙂

 

Thanks,

 

lara4228

 

PS.  The spell check on here doesn't even have "paypal" as a word in its dictionary!  Someone here might want to check that! lol

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1 REPLY 1

PayPal_Frank
Administrator
Administrator

Hi lara4228,

 

Welcome! 🙂

 

Are you referring to Expedited Parcel-USA ?  If so, there are minimum dimension requirements as well:

  • Minimum length = 210 mm (21 cm)
  • Minimum width = 140 mm (14 cm)
  • Minimum height = 5 mm (.50 cm)

http://www.canadapost.ca/tools/pg/manual/PGexpparus-e.asp#1378352

 

I hope this helps to clarify. 🙂

 

- Frank

 

p.s. Thanks for letting us know about the spell checker.  I know "PayPal" won't be checked so it looks like we just need to get "paypal" added. 🙂

 

 

If you see a helpful post, please accept it as a solution or give the author kudos. 🙂 Thanks!
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