Refund not refunded

lyndamp1
New Community Member

On March 15, 2013, a business refunded money back to Pay Pal from an order never received. After contacting the company and my credit union and checking here, found it has been refunded and is sitting here. The credit union said to call PayPal and tell them to refund back to my account. How the heck do you call or contact someone at paypal to do this?

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2 REPLIES 2

minty1
Advisor
Advisor

Hi lyndamp1

 

 

To contact paypal , go to the paypal site, click "contact us" there you have the options to "email us" or "call us" 

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profdata
Frequent Contributor
Frequent Contributor

@lyndamp1 wrote:

On March 15, 2013, a business refunded money back to Pay Pal from an order never received. After contacting the company and my credit union and checking here, found it has been refunded and is sitting here. The credit union said to call PayPal and tell them to refund back to my account. How the heck do you call or contact someone at paypal to do this?


What do you mean by "sitting here".

 

Do you mean its been sitting in your paypal account as a balance.

 

If so then you will have to click on the "withdraw" tab at the top of the main page.

 

Paypal payments funded from a bank account and then "refunded" will show in the paypal account as a balance, it will not automatically get redeposited into the bank account.

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