Refund for EBAY purchase cannot be processed

lindaluvzcatz
Contributor
Contributor

I was trying to send a refund, but didn't quite have enough money in my PayPal account.  The process was denied.  Why didn't PayPal take the rest of the money from my backup funding source (credit card) ?

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1 REPLY 1

sandypurins
Advisor
Advisor

A credit card cannot be used to pay for a refund.  You will need to add funds to your PayPal account balance or link a bank account to your PayPal profile.

 

~Sandy

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