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Refund for EBAY purchase cannot be processed

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Refund for EBAY purchase cannot be processed

I was trying to send a refund, but didn't quite have enough money in my PayPal account.  The process was denied.  Why didn't PayPal take the rest of the money from my backup funding source (credit card) ?

1 REPLY
Volunteer Advisor

Re: Refund for EBAY purchase cannot be processed

A credit card cannot be used to pay for a refund.  You will need to add funds to your PayPal account balance or link a bank account to your PayPal profile.

 

~Sandy