Reply to topic
Posts: 3
Kudos: 0
Accepted Solutions: 0

Refund for EBAY purchase cannot be processed

I was trying to send a refund, but didn't quite have enough money in my PayPal account.  The process was denied.  Why didn't PayPal take the rest of the money from my backup funding source (credit card) ?

0 Kudos
sandypurins Volunteer Advisor
Volunteer Advisor
Posts: 3617
Kudos: 537
Accepted Solutions: 142

Re: Refund for EBAY purchase cannot be processed

A credit card cannot be used to pay for a refund.  You will need to add funds to your PayPal account balance or link a bank account to your PayPal profile.



0 Kudos

On Thursday, March 5th, the PayPal Community Help Forum will be down for maintenance. Maintenance will start at 6pm Eastern/ 3pm Pacific and last for up to 1 hour.
Learn More

Welcome, guest