Paypal payment completed but seller will not ship my item.

Tyn
New Community Member

I apologize if this has been asked before but I just need to know. I recently purchased an item and I paid for it. When I go into my paypal, the amount I paid for the item is gone and it says that the payment to the seller has been completed. So now the money has been taken out of my account and put into her account and it just needs some time to process. However, the seller has just informed me (4 days after I already paid for the item) that she will not ship the item until the money is finished processing and is clear, which it can take up to 21 days to clear. Can they even do that? Even though the money is processing, it's still in the account. And aren't you're supposed to ship right away?

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11 REPLIES 11

profdata
Frequent Contributor
Frequent Contributor

@cchampsports wrote:

Basically as the Buyer you need to contact EBAY directly and demand your funds be released to the seller. When you make a purchase on EBAY you are not paying EBAY you are paying the SELLER. The only monies that EBAY has a legal right to is the fee that they charge the SELLER. Contrary to their policy they do not have legal right to hold monies. They are taking advantage of their fudiciary responsibilitiles and financialy hurting both the BUYER and SELLER. The problem is until Buyers and SELLERS fight back with Ebay and stop the manipulation their illegal policies will stay intack. As the BUYER go back to EBAY and demand your monies be released, it is not Ebays money to hold. There have been larger companies than Ebay that have had policies to do what they want, legal or not. Those companies have gone down in flames when they have chosen to not adjust their policy. If no one speaks out they will continue to get away with it.   


Where do you come up with this stuff

 

 

Ebay/paypal can do  this because you agreed to let them do so. 

You know that pesky thing called a user agreement. 

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sailor1mom
Contributor
Contributor

well "right away" is kinda ambiguous but they are supposed to ship within the guidelines that they have on their auctions. in the shipping time.  I ship normally within 4-5 business days. 

 

but they can be held liable to have it canceled (I think) if not shipped within 10 business days.

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