Money Transferred but not showing up

Bowoepoesoe
Contributor
Contributor

I recently made a sale from Pond5 an online stock video/photo site. They show where they dumped $30 in my PayPal account on 3/15/13 and it still isn't showing up in my account. Here is the response I got when I contacted then today on 4/4/13:

 

It looks like your payment when through from our end. What is the email address attached to your paypal account?

Thanks!

Kennon
Pond5 Crew

 

I gave them my email address and they say it was made. Could you please assist?

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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

Do you mean it is not in your paypal balance or that it is not in your transaction history??


Advice is voluntary.
Kudos / Solution appreciated.
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Bowoepoesoe
Contributor
Contributor

It isn't in my balance or in my history of anything ever happening.

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profdata
Frequent Contributor
Frequent Contributor

Sounds like it went to a wrong e-mail account.

 

Make sure they have your correct e-mail account.

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Bowoepoesoe
Contributor
Contributor

They have the correct email account. Could it be that my account wasn't verified? If so once it is will the money go in?

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disco_y2k
Contributor
Contributor

sounds like they are trying to scam you bro!

 

ask them to send you the paypal transaction ID for the payment, if they can't, its a scam, if they do, check the ID with paypal.

 

 

 

disco

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