update security info loop

waqas70011
Contributor
Contributor

paypal did limited my account, But now whenever i tries to update the security  info then the page stuck on the page with in an infinite loop as the icon is loading and loading and i have been stuck there.paypal did limited my account, But now whenever i tries to update the security info then the page stuck on the page with in an infinite loop as the icon is loading and loading and i have been stuck there.

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

steven96
Contributor
Contributor

i was facing the same problem.using this method i resolved it

follow the following steps.

  • click the settings button
  • switch to security tab
  • Now updae the Password and security question from here
  • Log in again

thats it.

View solution in original post

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4 REPLIES 4

PayPal_AshleyM
Moderator
Moderator

Hey waqas70011,

 

If you're unable to complete this online, I would advise contacting us so that we can help get this resolved. Please reach out to us by phone, Facebook, or Twitter. Thank you!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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swandive0209
Contributor
Contributor

Can you please help me fix this issue, I have the exact same problem here. 

also feel free to contact me the email. 

Thanks

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Solved

steven96
Contributor
Contributor

i was facing the same problem.using this method i resolved it

follow the following steps.

  • click the settings button
  • switch to security tab
  • Now updae the Password and security question from here
  • Log in again

thats it.

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waqas70011
Contributor
Contributor

hey!

I tried this method but no luck.

 

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