unlock account limits

dudisam
Member
Member

to cancel the limit I need to confrim a credit card.

the problem is that I dont have credit card on my paypal account and the limit doesnt allow to add a card.

how can I add a card and cancel the limit?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@dudisam

 

Only customer services can help you with that, you need to contact them direct.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@dudisam

 

Only customer services can help you with that, you need to contact them direct.


Advice is voluntary.
Kudos / Solution appreciated.
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dudisam
Member
Member

could I contact them by mail?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@dudisam

 

Best to do one of these >>>

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

 

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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Kudos / Solution appreciated.
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Hussein1
New Community Member

my account is limited because of photo id and proof of address , i sent my passport

till now is limited ... how can i solve it?

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DPCreations
Frequent Advisor
Frequent Advisor

@Hussein1

Contact customer service for help.

Use the contact information provided by the previous poster.

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