understanding instant paypal messenging

roderickredmon
Contributor
Contributor

i filed a dispute recently and got a text from paypal instructing me to log into my account and retrieve a message. the text tells me specifically to log in and click on Help and Secure Inbox. PROBLEM IS THERES NO HELP AND SECURE BOXX

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2 REPLIES 2

VOAV_LLC
New Community Member

Whiskey Tango Foxtrot? I got the same thing.

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PayPal_AdamD
Moderator
Moderator

Hi all -

Thanks for reaching out to us here. I am sorry to hear that you are having issues with this. This is something that we would have to take a look into your account regarding. You can either find a number to contact us at by logging into your account and clicking "Contact Us" at the bottom of any of our pages. Feel free to reach out to us through Facebook or Twitter as well. We would be happy to take a look into this for you.

- Adam

 

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