resolution center

anslm
New Community Member

I sent proof of address info, and received a reply via email that additional info was needed, and if I went to the resolution center, I would be able to resolve the situation.  Upon going to the resolution center, all it says is "information being reviewed"  I've contacted paypal service, with no further replies.  Any suggestions?

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PayPal_Randy
Moderator
Moderator

@anslm

 

Thanks for reaching out to us and I'm so sorry to hear about the experience with your account's Resolution Center.  If you're still seeing this issue on your end, I recommend contacting our customer service teams.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal).  My sincerest apologies for the inconvenience that this has caused.  😞

 

- Randy

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