paypal compliance loop
pguardiario
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Oct-21-2016
02:46 AM
Hi,
I'm finding myself in a strange loopback condition where Paypal believes my account needs a utility bill to be compliant but the website has already accepted my utility bill upload and won't let me upload another one.
All requests to support get redirected to the same broken auto-response and I never get any human help with my problem. Is there any way out of this? I'm considering signing up for a new account but I think that might make things worse.
Please help.
Thanks,
- P
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Oct-21-2016
02:47 AM
Quickest way to sort things is to just phone them.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.