iOS app language

noisedamaged
Contributor
Contributor

My iOS PayPal app is in Spanish and there doesn't seem to be anywhere to change it back to English. I have an intermediate understanding of Spanish and am able to navigate the settings in the app enough to see that there does not appear to be a language choice section.

 

My account settings are set to English so I'm not sure what has set the app to Spanish. I was in a Spanish speaking country for a couple months recently so maybe that triggered the change. Is there any way to manually change it or am I going to have to delete the app and reinstall on an English speaking IP address?

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RonWeissAZ
New Community Member

I just solved the problem. It must have happend when I updated to IOS 9 on my iPhone. Spanish was somehow added to my chain of Preferred Language Order in my IOS settings. Go to Settings -> General -> Language & Region -> Edit (up in the top right) -> then delete other languages from the Preferred Language list. I deleted Spanish, Closed and then restarted the Paypal app and the issue has been resolved.

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55 REPLIES 55

laurenty
New Community Member

I'm having the same issue with French. It started yesterday and I cannot figure out how to switch the app back to English...

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slowbutsure
Contributor
Contributor

First sign back out. Then go to the bottom of the sign in Page and click on one of the 2 little colored rectangles and pick your country from the list that comes up.

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slowbutsure
Contributor
Contributor

@laurenty wrote:

I'm having the same issue with French. It started yesterday and I cannot figure out how to switch the app back to English...



First sign back out. Then go to the bottom of the sign in Page and click on one of the 2 little colored rectangles and pick your country from the list that comes up.

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KiwiClaire
Contributor
Contributor
I don't have these icons on my app, does anyone else?
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bwells0804
Member
Member

Nope. I'm having the same problem and not seeing them either.

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bwells0804
Member
Member

Mine is doing the same thing (with French), and I don't see an option to change it when I sign back out...

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RonWeissAZ
New Community Member

My IOS app also changed the default language to Spanish. Unable to correct. My default language in web browser is set to English.

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Solved

RonWeissAZ
New Community Member

I just solved the problem. It must have happend when I updated to IOS 9 on my iPhone. Spanish was somehow added to my chain of Preferred Language Order in my IOS settings. Go to Settings -> General -> Language & Region -> Edit (up in the top right) -> then delete other languages from the Preferred Language list. I deleted Spanish, Closed and then restarted the Paypal app and the issue has been resolved.

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big_jaygee
New Community Member

Thanks for the info, it has been two days and i couldn't figure it out.

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