how can I change the phone number?

luismora
Contributor
Contributor

Hi, I need to change my phone number but when i try to do it a messege say  that i can't beacuse i dont a confirmed number. i what to change the number beacuse the sms with the code never arrives. can you help me please.

Login to Me Too
3 REPLIES 3

Quandary
Advisor
Advisor

If you have a new number, try adding that one first, then you can remove the old number.

 

* Login to your account.
* Click the Settings (Gear) icon next to "Log out."
* Under the "Phone" section, click Update.
* You'll be able to add, edit or remove any phone numbers.
* Once the changes are made, click Update Number.

Login to Me Too

luismora
Contributor
Contributor

when I try to add a new phone number, the page say I most have a confirmated phone number . but i dont have it beacuse it never send me the msm with the code

Login to Me Too

DPCreations
Frequent Advisor
Frequent Advisor

Then you need to phone PayPal support for direct help.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.