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hi

Member

hi

Can I change my nationality to italy. Put usa by mistake.
2 REPLIES
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Contributor

Re: hi

You want to contact customer service for assistance if you are unable to make the change yourself.

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Moderator

Re: hi

Hi @Tahir11,

 

Thank you for posting in the community! I'm sorry to hear that there was a mistake at the time of signup.

 

If you have created an account using the wrong country, the account will have to be closed and a new account created using the correct country. It is not possible to change the country after the account has been created. Once you have closed the account, wait a few minutes for the change to propagate in the system, and your email address will become available for use with a new account.

 

I hope this helps!

 

Olivia

 

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