account confirmation

rosieschofield
New Community Member

paypal took £1 about a week ago, then gave me 1p which shows up on my card so i put that code in and they say it's not correct.

So i tried again today but instead they again took a further £1.? how do i get the money back, i know it is a small charge but it's the principle that they keep taking it and not confirming my card

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

It takes up to 30 days for the refunds to card to appear. 


Kudos & Solved are greatly appreciated. 🙂
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Cat-zombie
Contributor
Contributor

I am more interested about terms, in which will be refunded those confirmation reguests, that was never confirmed.

 

11.06.17 I tried to confirm my card, but there was no confirmation code in the statement.

18.06.17 I tried again, with same result.

As of now, 19.08.17, still no codes appeared for those transactions in my online bank statement.

 

Thankfully, today I was able to find solution to confirmation problem on these forums - https://www.paypal.com/us/selfhelp/article/how-do-i-confirm-my-credit-or-debit-card-faq1565

By doing that, I received confirmation code, and, finally, confirmed my account. Many thanks to PayPal_Erica for that solution, by the way.

 

What I'm interested now, though, is this - when those two abovementioned transactions, which were without codes, will be refunded?

If they ever be refunded to me, that is.

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Cat-zombie
Contributor
Contributor

Surprisingly, all three transaction were refunded to me, even at the same exact time - on the next day of my previous post.

My problem is solved.

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