Your account access is limited - Help?

alxwanted6k
Contributor
Contributor

Hello PP Community, i have a problem with my PP account, i can't send money,etc my account is limited.

I create 3 weeks ago one dispute about an unautorizated transaction.

I receive my money back but my account become limited, i do what PP request, i confirm my credit card, i change my password and i update my security answer. After few days i receiveanother request "proof of addres" and i also sent a photo with a bill.

 

After 3 weeks my review is "in progress" i read tons of informations about that and i hope none can be true.

Please help me, i also sent 3-4 e-mails already and i just receive just useless auto-reply emails back.

 

 

Have a good day.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

Click on the words "Contact" at the bottom of your paypal account summary > try phoning customer services.


OR have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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alxwanted6k
Contributor
Contributor

Thank you, i can't speak in english that is why i don't use customer phone service yet, but i sent an PM on facebook and also i post an comment because i see few people who do that and they receive very quick answer 🙂

 

photo with my current status on limitation

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alxwanted6k
Contributor
Contributor

Still nothing, i don't receive any official answer here..

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alxwanted6k
Contributor
Contributor

Still nothing, paypal support is so awful 😞

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