Where is Balance Manager -- need to cancel automatic bank transfer

[lulu88]

Where is the balance manager in the new board settings?  I can't find it, and need to cancel an automatic recurring bank transfer that goes from my bank to my paypal... Thank you. 

[MRNUTTY]

I can't find out how to turn it off either. It's sucking me dry! 

[mthead2]

I have found it by using the "Classis Site". It can be accessed by a link at the bottom of the web site. Good luck.

[PayPal_AdamD]

Hi guys -

Thanks for coming to us here. To get to balance manager, when you log in click on add money under your balance. This should take you to another page where this is an option.

Hope this helps.

- Adam

[MRNUTTY]

I don't see any link to Balance Manager when I try either of the suggestions:

1) Login and click Add Money. I get to a Payment screen that only allows me to Add a Fixed Amount of Money Once. No other options are presented.

2) Goto to 'Classic Site' and look at the bottom of the screen. Again no mention of Balance Manager, or options to provide scheduled money transfers of any type. 'Classic Site' only mimics the account activity report behavior of the old site; nothing more.

What else am I missing??? Thansk!

[MRNUTTY]

What make this so aggravating is that I had $244 a week transfered from my Bank Account to my Paypal account. And now there is no way to stop it! ;-( 

[Rutlander]

This does not work at all.  It only offers to add money from your bank account one time -- nothing to do with Balance Manager.

[keeders08]

I 100% can not find this either. I followed the instructions under HELP and on here.  Im convinced they do not want people to have access to it.  Pretty upset...

[bobgillan]

it absolutely isn't on that page.  Please send additional instructions.

[PseudoRegister]

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@PayPal_AdamD wrote:

To get to balance manager, when you log in click on add money under your balance. This should take you to another page where this is an option.

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This does not work. At that page, there is a drop down to select from a linked account, a field for an amount, and a button that says "add money." When one clicks "add money" without populating the "amount" field, the process fails. If one puts an amount in the amount field and clicks "add money" one is taken to a page that clearly indicates this is a one-time transfer from the linked account into PayPal.

From a UI perspective, how would anyone expect a user who wants to cancel an automatic transfer into PayPal to know that they do so by clicking "add money"?