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What should I post here?


What should I post here?

Welcome to the About Settings Help board! Smiley Happy


Should I post my question here?

This board is in place to allow PayPal Community members to assist each other with questions related to settings on your account. If it's something you can toggle or change in your Profile, this is the place for you! 


General topics may include:

  • adding/editing personal and financial information
  • password and login
  • country of registration
  • account type and limits
  • notifications

Not enough topics?  Look, we have more!

  • bank accounts
  • debit/credit/prepaid cards
  • linking and confirming a card
  • becoming Verified
  • random deposits and instant bank verification
  • confirming a shipping address
  • adding and editing phone numbers
  • updating business information
  • managing your preapproved payments
  • changing your name
  • upgrading/downgrading
  • language settings
  • multi-user access
  • Balance Manager


If you have suggestions or feedback for PayPal or eBay we encourage you to share your thoughts and ideas here: My Feedback for PayPal.  Any feedback posts will be moved to the Feedback board.  We appreciate your feedback but we want to ensure that members with questions can easily find answers and receive assistance.  We also want to make it easier for community members to easily find opportunities to help others with questions regarding a specific subject.


Will a PayPal Employee answer my question?

While PayPal Employees moderate this board, they will not always be available to respond to every question.  You may see an Employee help out from time to time.


How will I know if an Employee is posting?

More information about Employee posting can be found here: Who is an employee?


How will this board be moderated?

To help foster this board into a valuable help resource for members, we will be removing any unproductive posts. Unproductive posts include posts or replies that are off-topic or do not address the original posters question or concern.


Please review the Rules and Guidelines to learn more about posting guidelines.


Posting Tips

If you are asking a question, please provide as much information about the situation as you can.  The more information you can provide, the easier it will be for a community member to understand the issue and provide the best information.  Please remember that posting your own or another person's contact information, physical address, email address, full name, phone number, or any other personally identifiable information is prohibited.


Thank you for helping us keep the Community Help forum a friendly and productive environment for all members. We look forward to your contributions! Smiley Very Happy

If you see a helpful post, please accept it as a solution or give the author kudos. Smiley Happy Thanks!
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