Updated phone number, PayPal still trying to verify through old phone number.

twrenn
New Community Member

I updated my profile with a new phone number and removed the old number.  PayPal is still asking to verify using my old phone number.  How do I resolve this?  I called customer service but the wait time was 90 minutes, so I decided not to stay on the line.  I was hoping someone here could help.  Thanks.

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1 REPLY 1

Quandary
Advisor
Advisor

As this is a peer to peer support community, your issue can't be resolved here.  Although going through customer support can be a challenge, that's pretty much your only option.

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