Typo in DOB

Tholam
New Community Member

When putting in my DOB I accidently switched the month and day is there a way to correct this?

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1 REPLY 1

Pikaboicu
Contributor
Contributor

Greetings,

 

Was this during the verification process? There's no way to edit that info once it's sent and no way to edit DOB on the profile soooo;

 

My best suggestions are as follows;

 

1. Go to the resolution center, at the page bottom and inform them of what happened.

2. Call customer service; be sure to use the "contact us" link and get your one time code to expedite the process. You can also email them but, if it were me, I would call. 

3. Start the verification process over and enter the correct info this time, if that's possible.

 

Those are the things I would try, in that order.

 

Best of Luck

CHEERS

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