Trying to change account type to personal.

[AngelicDevilGl]

So I kind of made a mistake and put my account in business type. After noticing it and trying to change it back, I have no idea how. Please someone help. I'd like to have personal account type.

[Luigi123]

Hello AngelicDevilGl,

Thank you for contacting with us.

You need to email or phone customer service to changed for you, as it is not a automatic process that you can you do it yourself unfortunately.

[AngelicDevilGl]

Okay thank you. Do you know the email so I can contact them? 

[Luigi123]

Click on help / contact bottom of this page and use the email option > if you get an automated reply then 'reply' to that email and you should get an agent.

[AngelicDevilGl]

I don't know why but I don't see it anywhere for the email.

[Luigi123]

Just click "Message Centre" then it will ask to login with your PayPal account, and then just select the topic you want, write a message about it and you good to go.

[AngelicDevilGl]

Thank you.

[Luigi123]

No problem. 🙂

Let us know if you have any questions or need any help.

[kernowlass]

@Luigi123

I don't think emailing will help, to downgrade you need to phone them normally.

[AngelicDevilGl]

I did and they hung up on me.