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The term "completed" what does this mean?

New Community Member

The term "completed" what does this mean?

Trasferred my funds to my bank and told me it will take 2-4 days, but then the time has come you sent me email that it was denied and charged me for the transaction fee?? wtf!! the transaction did not even go through! called my bank and told me there is nothing wrong with my account!! and marked transaction completed on my account! you should fix this or else!!!!