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Payment from Limited Account

Member

Payment from Limited Account

Hi,

I've been using Paypal since 2002 but on September 8, 2017, my account became limited. Having a "Limited account" should still enable you to buy items, but it isn't in my case. The payment page will direct to to resolve my issue with Paypal which leads me to this page. Anybody had a similar experience, please help. Thank you.

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2 REPLIES
Moderator

Re: Payment from Limited Account

Hi lolong_2002,

 

Each limitation may be different, depending on a few factors. The capabilities that are limited will be listed in the Resolution Center. Most limitations do not permit any buying or sending funds. If you need assistance beyond what is listed in the Resolution Center or in emails received regarding the limitation, please reach out to customer support. You can reach customer support by Facebook, Twitter, or phone or email. The phone and email links are in the blue bar at the top of that page.

 

I hope this helps!

 

Olivia

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Member

Re: Payment from Limited Account

Thank you for your response, it is greatly appreciated. If I can't or buy or send funds from my account, is technically useless, it is the same as I have no PayPal at all. If that is the case, how can I use Paypal for buying from Ebay? Do I need to link another card? or create another account? Most importantly, how do PayPal verify my identity (I submitted the documents PayPal required) since that is the issue in the first place. It is beyond my comprehension that PayPal cannot verify my identity when I was using PayPal since February of 2002 when I first started using Ebay (which I have 1183 positive feedbacks and 0 negative feedback). I even do occasional donating to Charities using Paypal like on latest hurricane that hit Texas and other previous calamities that PayPal was posting. Please, somebody enlighten me. Regards