No Phone Under My Name
HD4L0520
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Posted on
Nov-13-2017
02:58 PM
As the title implies, I do not currently have a phone registered under my name (Family Plan). I got a number to work through a text app but PayPal texts do not show up. Is there an app that works with PayPal?
1 REPLY 1
PayPal_AshleyM
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Nov-15-2017
02:39 PM
Hi HD4L0520,
When PayPal tries to verify your identity using a phone, it has to be registered in your name to be used. If not, this wouldn't be an option to verify. You'll need to reach out to us to see what options we have to assist in getting this resolved. I apologize for any inconvenience this may cause.
- Ashley M
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