Moved out of the United States and can't verify certain information

lsepulvedai
New Community Member

Good day!

I used to be a exchange in the United States back in 2014, so I opened my bank account there without a SSN and when I opened my PayPal account I used those accounts. Now PayPal is asking me to put that information in, but the thing is that I'm not an american citizen, but a dominican citizen.

 

What do I have to do so I can contact PayPal Customer Support and fix this issue with my account? I have an US and DR address, but I don not own a SSN.

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@lsepulvedai

 

Paypal is country specific so if you move country you have to open another paypal account in that country and add an address / phone number / and bank accounts from within that country.

The only exception is U.S users can add their bank accounts to other countries paypal accounts.


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Whac-A-Mole
Frequent Advisor
Frequent Advisor

open an account,country-Dominica

this is how you will withdraw fund-

Withdraw:Withdraw funds from your PayPal account:
  • To your Visa card issued in Dominica.
  • To your US bank account.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Whac-A-Mole

 

That doesn't help if they still have a US paypal account and have not opened one in their own country yet when they moved back there.

 

They need to open a paypal account in their own country.


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Whac-A-Mole
Frequent Advisor
Frequent Advisor

thats what I said,open an account in their own country.

 

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