I lost all money and paypal don't even answer

[ineedhelp875]

Hello.

My PayPal account got limited cuz of tranzaction to 25 june to - 26 june.

I can complete everything they asked me but there is a mistake. My PayPal account got the wrong name.

I mean the paypal account is : wiliam bob and my name is andre bob for example.

The credit card is on name : andre bob . The name i want to change.

 I make a email and i send the documents to paypal so i can change my name. When they will change it so i can resolve my limitation ?

[kernowlass]

You need to contact customer services direct as no one here can help you >>>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

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