I can't login into to my account
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Hello,
I have changed my phone number and now when I try to log in I'm seeing the Security Checks page asking to send a text message to an old phone number that I don't have any more. What can I do? I have not used for a long time Paypal.
Thanks.
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Hey I'm also in the exact same situation. I can't access my old phone number anymore so I can't log in. I also can't call Paypal customer service because I'm in Japan and calling through Skype says I cannot reach them. When I try to email support it asks me to log in, and when I try to log in I'm required to send a security code to my old number again.
What do I do?
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Same problem over here. I live in Canada maybe I can call them but I will like to avoid that.
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I don't understand the fear of phoning PayPal when that is the only likely solution to the problem.
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