I Cant Reset My Password because my phone was stollen

lemoscl2015
New Community Member

 I writte to you because i have my account with this email:  **email address removed**  and i forget the password. I work online and i have a lot of passwords, i cant remember. 

I made the steps for recovery, you send me the verification code to my email and i put it in the website but your second verification process with phone call is the problem. I can get the call because my phone (and number) was stollen and i never will have it again! I need to recover my password for use my money, please give me some reply. 

 

Thank you.

 

 

Alexis Lemos

Commercial Manager

Maximports Ltda.

Santiago, Chile

**phone number removed**

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DPCreations
Frequent Advisor
Frequent Advisor

PayPal customer services doe NOT respond to specific questions about your account.  You will need to contact PayPal customer service directly--and immediately--for help.  Click on the "contact" link at the bottom of the page for options.    It's important to fix your account before a stranger uses your phone to access your account.

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