How do you get paypal to actually help?

tfowers
Contributor
Contributor
I have contacted paypal 3 different times to get activity on my account back from 2010 through 2017. I am currently in a law suit and need this information for my attorney. Each time I speak with a customer service rep who assures me that this time they will email me what I need and they never do. What do I have to do to get them to actually help me???
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AngryUserGrim
Member
Member

PayPal have the most pathetic & useless employees and "customer service" that I have ever encountered. They cannot even manage their OWN systems, and their Compliance Dept are even worse. I have been trying to resolve my account being flagged for "non-compliance" for 4 months to date. My dashboard says i'm all good, but i keep getting messages saying otherwise. YET there are no cases on my profile, and no links or requests on my profile ANYWHERE requesting documents -  but all the messages are insisting i submit documents! As much as i want to comlpy it is impossible! I once received an email saying they would "refresh my dashboard" but mostly i get automated replies, or some IDIOT who just sends me links to update my password, name, or some other random thing not related to my query!

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