How do I submit a 5MB file to prove my address?
HeardVenus
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Mar-13-2018
05:50 PM
Hi,
I currently have account limitations, I completed some, but I couldn't figure this one out. I have an account limitation which says that I need to prove my address associated with my account. But it says the file needs to be atleast 5MB long, how will I fix this? Thanks!
3 REPLIES 3
Snow-Cat
Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-13-2018
06:00 PM
HeardVenus
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-13-2018
06:05 PM
But when I submit a file, it wouldn't let me submit, it says the file has to be 5mb each
Snow-Cat
Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-13-2018
06:09 PM
You may want to contact customer service for assistance - all we can share is that there are limits on the file size meaning if a file is larger than what is stated, then it can't be uploaded.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Account has been limited for longer than 7 business days in About Settings
- EU Receiving limits in Limits and verification
- Transaction pending (even though I did NOT have an account) in About Payments
- The W4 Form as a proof of my SSN number in About Settings
- No help from Resolution Center in About Settings