HOW DO YOU CONTACT PP TECH SUPPORT BY EMAIL....

kali90
Contributor
Contributor

 

hello,

 

how do you contact PP tech support by email??

 

why isn't there a link to contact them by email here?

https://www.paypal.com/us/selfhelp/home

 

a link to the help page says "HELP & CONTACT" -- well, there's no way to contact them....

 

pp customers should be able to contact customer or tech support by email... this is absurd....

 

 

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7 REPLIES 7

DPCreations
Frequent Advisor
Frequent Advisor

Click on the "contact" link at the bottom of the page and then select email support at the top.

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kali90
Contributor
Contributor

hi,

 

thank you for your response... I'm at that page now, "HELP & CONTACT" but I do not see a link, 'email support' (and I'm logged in..)

 

I wantd to attach or post a screenshot, but I don't see a link here to post or attach a screenshot (I see the world "Attachments" beneath this text box, but it's not a link.....)

 

 at any rate, I do not see a link "email support" on this HELP & CONTACT page....

 

thank you......

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DPCreations
Frequent Advisor
Frequent Advisor

It's on the page menu line.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

The links for email and call support are located just under the search bar of the Help & Contact page.

 

To attach an image, click the camera icon on the posting message toolbar.


Kudos & Solved are greatly appreciated. 🙂
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

image.jpeg


Kudos & Solved are greatly appreciated. 🙂
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

And there is no tech support number.  Customer service is who you talk to.  They might connect you to text support.


Kudos & Solved are greatly appreciated. 🙂
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kali90
Contributor
Contributor

 

thank you sharpiemarker.....

 

where in yours it says "Email customer support" in mine it says "Message Center"......

 

there's no "Email Customer Support" link on the page anywhere in mine.........

 

thank you for your response.....

 

PS: tried to post an image (screenshot), don't see it.......

 

 

 

 

 

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