Constant verification of account needed but it states no phone number on record
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I have called PayPal on this so many times I honesty do not know what to do at this point.
When I log into PayPal or I try to purchase something via PayPal it asks me to verify who I am. Fine, I realize they have increased their security and this is maybe necessary now. However, you have to verify it is you via text or phone and it states I do not have a phone on record. So, I try to add my phone (even though I know it is already on record and confirmed several times already by PayPal reps) and it states that phone is not valid.
Every time I call PayPal a representative tells me that it is "now fixed". I have contacted them five times already, do not know what to do!!
If anyone could help or shed some light I would be very grateful! At this point I cannot purchase anything via PayPal and can only access my account on my personal laptop.
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Paypal is country specific.
Is your phone number a valid number for that country where you sign up Paypal?
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Yes, definitely. Same phone number as always.
The only thing I can think is a few months ago I called PayPal to change my last name. It seems ever since then I've had nothing but security problems.
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