Change my name

Pamelam
Contributor
Contributor
I accidentally used my business name as my name on my acct and now can't use my balance to pay bills through other vendors. I've tried to change or fix this but none of the buttons work. I have all my proofs of identity and can find no way to. Contact PayPal directly. Any ideas how I can fix this?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Pamelam

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".



Advice is voluntary.
Kudos / Solution appreciated.
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