I've been trying to remove old expired credit cards from my Paypal account. When i hit the "Remove card" option a progress indicator just spins and nothing happens. I have tried different web browsers and still nothing happens.
The progress indicator just spins and spins.
No error on my end. This is purely a PayPal website failure. Is there a work around or does paypal feel they need to hold these old account numbers hostage for some reason?
will you be adding a new card,if so,then add it and make it primary,then this old card will become secondary and you can remove it later.
Paypal will want to hold on to cards if they have been used recently in case there are problems,but what you describe is more a technical problem,may be your ISP provider 's fault or your browser.
I am on AOL,sometimes I have to go to Mozilla firebox to complete my transactions.
I have been trying for well over a year to remove an inactive credit card from my Paypal wallet. I had no trouble adding a new card, but deleting the old one has proved to be IMPOSSIBLE. I finally wrote to Paypal on December 15, and got a nice response with the standard advice..... that doesn't work. I'm attaching an image of what I get when I do try.
There seems to be no way to actually remove a credit card. Just ways to make me THINK I can do it. I have done this using Mozilla Firefox as my browser. Is there a browser that I should try that actually may make a difference?
Thanks
PS - Although there is a spot that says 'Attachments' it appears there is no way to actually attach anything. Sorry.
I tried Chrome with no success, and also Firefox - Windows 10 with no success. I'm glad it worked for you though. I've been trying to get that defunct card off my account for a year or two. It took a call to customer support and jumping through some hoops.
