Cannot log in. No longer own accouny recovery phone #

floridaGOTH
Contributor
Contributor
I no longer own the phone number linked to my older paypal account. The accounts email is the same email address of my Google Play account. I've since forgotten the password for this paypal account, not the account im currently using. And the only recovery options I am given are email and phone verification. Is there a way to manually choose a different verification method? Should this "choice of verification option" even be available for me at all?
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1 REPLY 1

Snow-Cat
Advisor
Advisor

You would need to contact customer service for help, if you have previously set up your Security Questions and Answers, that will be a plus.

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