Cannot Verify account, Bank account already added?
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I am trying to receive a payment, but am told I am not Verified. My Bank account is already confirmed in my account. When I follow the links to verify my account, it requests that I enter my Bank Account info. I enter all of my info, and it states that my Bank Account is already added and I cannot go any further. This is driving me mad, since I have 100's of dollars that I cannot accept until this is verified. Any help is really appreciated.
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Well my Bank account is listed as Confirmed, and there is no way to Verify it from my Wallet. Here is a screenshot of the Bank Account.
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Hi @kevinrmoon!
Sorry about all of the frustration with trying to accept a payment on your account. 😞 It appears there is currently a known issue with accounts where a bank is confirmed but the account verification isn't showing. Our engineers are currently working to resolve the matter.
I can completely understand why you'd feel the way you do and I apologize for the inconvenience. Please reach out to our customer support team so we can help you with accepting the payment. Customer support can be reached by clicking "Help & Contact" on the PayPal website, @AskPayPal on Twitter or the PayPal Facebook page.
Thank you for your patience with us. Hopefully we'll have everything all fixed up soon!
-Ashley
If you see a helpful post, please accept it as a solution or give the author kudos. 🙂 Thanks!
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