Can't update pssword

S3an18
New Community Member
My account is restricted and I have to update my password and security question.... In order to do so I need to type the full card number of a bank card I no longer have... Any suggestions? An actual number I can contact to resolve my account?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

Click on the words "Contact" at the bottom of your paypal account summary > use the phone option.

 


OR have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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