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Can't delete my account!!!

New Community Member

Can't delete my account!!!

Hi support, I have a problem with "cancel my account" it mean I want delete this account but I can't because there was said that I should go to customer services!! Anyway, I want delete this account, please help me how to do it)
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Volunteer Advisor

Re: Can't delete my account!!!

Unfortunately one can only "close" an account - there's no option to delete it.  


* Login to your account.
* Click on the "gear" icon next to Logout.
* You should see a link at the bottom left.
* "Close your Account" - click



In certain cases, you may not close your PayPal account, including:

* To evade an investigation.
* If you have an open PayPal Credit account linked to your PayPal account; however, your PayPal account can be restricted at your request so it is only open to enable you to service your PayPal Credit account.
* If you have a pending PayPal Pay After Delivery transaction, PayPal will not close your PayPal account until that transaction has been completed, but PayPal may limit your ability to make additional transactions using your PayPal account.
* If you have a pending transaction or an open dispute or claim.
* If your PayPal account has a negative balance.
* If your PayPal account is subject to a hold, limitation or reserve.