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Can't Use Account

New Community Member

Can't Use Account

I have been trying to use my account. I started with my mobile app. I was told to go online with a computer and fix the issue. I am now on the computer and still cannot use the account. I have tried to add a current debit card, it says there is a problem and to go to the resolution center. When I go to the resolution center, there is nothing. I have tried to close my account, and it says there is a problem. There are all these problems with no description and no way to call someone to talk about it.

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Esteemed Advisor

Re: Can't Use Account



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".

Advice is VOLUNTARILY given.
Please leave Kudos / Solution if I have helped you.