Can seller still charge me for Recurring Payment even after Payment Status says "Canceled?"

KnoxVol
Contributor
Contributor

Hello PayPal forum,

 

Question: Is there any way the seller can charge me or re-start a recurring payment after I have canceled the payment?

 

I subscribed to a website help forum. The monthly payment was $9.00. It was a recurring payment.

 

I cancelled the subscription from a button on the forum [the seller's] website. On my PayPal account page, under Payment Status, it says "Canceled" on the same line/row with the provider's name.

 

I think it's going to be okay. That was the first time I had ever subscribed for a recurring payment and I need the peace of mind knowing the seller can't somehow re-start the subscription from their end.

 

I would appreciate any information.

 

Thanks.

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1 REPLY 1

PayPal_AdamD
Moderator
Moderator

Hi KnozVol,

 

Thanks for reaching out to us here. Once you cancel the reoccuring payment or subscription through your PayPal account the merchant can no longer charge you. I have included a link here that will give the step by step instructions on how to do this through your PayPal account to ensure that it has been canceled.

 

 

- Adam

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