Can not log in

[morasino]

Hello,

I turn to you for help. My mother once set up paypal a few years ago. Now her money goes, but she can not sign up. The phone number listed is old because it has a new phone number. Security issues can not be remembered. All he has is an e-mail that still has the same. We do not know the advice.

Thank you for your help and I apologize for bad English, I am from the Czech Republic.

[Oregon11 · Accepted solution]

Try resetting the password by email. Here are the directions.

https://www.paypal.com/cz/selfhelp/article/i-forgot-my-password-for-my-paypal-account.-how-do-i-rese...