Business Acct w/ Multiple Users: Does the history show which user approved/completed a transaction

[lhiggins]

We are very interested in utilizing the multiple user feature, but only if the history shows a complete breakdown of which users completed each transaction.  

[snowshoe]

Actually that's a good question.  There is a field titled "from email address" which does record the email address of the person taking the action, not sure if that same field is used to list Multi-User Access Names.  Suggest that you follow-up with Tech Support as they may be able to provide a bit more insight.

https://ppmts.custhelp.com/app/home

Note, for Tech Support, you have to setup an account first, then you can submit and track your question.

[lhiggins]

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@snowshoe wrote:

Actually that's a good question.  There is a field titled "from email address" which does record the email address of the person taking the action, not sure if that same field is used to list Multi-User Access Names.  Suggest that you follow-up with Tech Support as they may be able to provide a bit more insight.

https://ppmts.custhelp.com/app/home

Note, for Tech Support, you have to setup an account first, then you can submit and track your question.

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Great! I will reach out to them.  Thank you!

[Maddalenas]

Did you get an answer on this question because I have the same one and would rather not waste time with tech support 🙂